Special Investigating Officers
Special Investigating Officers check tickets and are authorised to issue fines.
HTM has Special Investigating Officers, security personnel and public transport stewards who monitor social security in our trams and buses and at the stops. At HTM we take safety seriously. All passengers must be able to travel safely and feel safe at the stops. These HTM employees play an important part in the safety of our passengers every day.
Special Investigating Officers check tickets and are authorised to issue fines.
Public transport stewards help passengers with questions about travel options and give information on diversions.
Customer service employees help passengers with questions and give information about travel options and tickets.