You can make an objection in the following ways:
- By post
Write a legible letter (not more than one A4 side) containing clear reasons why you object to the penalty notice. Send the letter, stating your name, address and phone number, a copy of the penalty notice and, if applicable, an easily-readable copy of your OV-chipkaart, to:
PO Box 28503
2502 KM The Hague
- Using the form below
HTM will send a confirmation of receipt within 14 days of receiving the objection and will respond to the objection as soon as possible. If HTM agrees with the objection, the amount paid will be refunded to your bank account within three weeks.