HTM app

Buying a ticket in the new HTM app is very easy.

1. Buy your ticket in the app on the day of your journey.
2. Check that your ticket is active before boarding the tram or bus.
3. Travel on!

Please note:

• You can buy 20 tickets per product type in the app.
• Check that your ticket is active before boarding the tram or bus.
• Collect the tickets for your travelling companions in one HTM app. Travel together and make sure you have an active ticket per traveller.

Add your favourite lines in the app and receive updates on diversions and delays.

1. Click on Lines overview in the home screen
2. Click on the line you want to receive notifications from
3. Click on the bell icon and choose how often you want to receive notifications.

You will now receive notifications from this line! Do you want to stop it? Then click the call icon again and choose No thanks.

The HTM app is downloadable in the Google Play Store (Android) and in the Apple Store (iOS). Download the app via the button below or search for it in the store under HTM info & tickets.

Download the app now!

A one-day pass, Children’s One-Day Pass, and 3-day pass are activated immediately upon purchase. Therefore, you should only buy these tickets on the day you plan to travel. You activate a 2-hour pass yourself in the app, just before boarding. The 2 hours are valid from that moment on.

No, a ticket cannot be shared. Each passenger must have their own valid ticket. However, you may purchase multiple tickets and save them in a single HTM app—for example, for your family or travel group. In that case, you must all travel together.

No. A screenshot, photo, or copy of a ticket is not valid. Always open the active ticket in the HTM app. The inspector will check the moving parts and the barcode on the ticket.

Yes. You can buy tickets for multiple people in a single HTM app. Make sure each traveler has their own active ticket. The entire group must stay together during the trip, because all the tickets are on the same phone.

With an HTM ticket, you can ride HTM’s trams and buses. The type of ticket you need depends on how long you plan to travel. Check the ticket’s validity before purchasing it. An HTM ticket is not valid on other transit systems, such as NS, RET, or EBS.

The app displays the expected departure times for trams and buses whenever possible. This way, you can see, for example, if a vehicle is leaving later than scheduled. Always check the app again right before you start your trip. Conditions can change while you’re traveling.

You can set up notifications for lines you use frequently. Open the line overview, select a line, and tap the bell icon. Then choose when you want to receive notifications. You can adjust or turn off the notifications later in the same place.