Compensation services

HTM OV steward met reiziger naast HTM tram

Did you receive a fine (official report)

Because you didn't have your OV-chip card with you or forgot to check in with it?

If you did have a season ticket on your OV-chip card at the time of your trip, you can use this form to submit a request for goodwill to get the amount of the fine paid back from HTM.

Melding
Was the fine issued less than 14 days ago? *
Have you already transferred the amount of your fine (official report) to HTM account NL 71 INGB 0000 0088 30? *

Note below either the number of your official report or the number of the temporary ticket you received from the controller.

Please note: the compensation request can only be processed if 1 of these field is filled in correctly.

Pay your fine first before applying for a compensation request.

The deadline to apply for compensation has unfortunately expired.