Coulance arrangement

Have you received a fine (official report) because you 1) did not have your OV-chipkaart with you, or 2) forgot to check in with your OV-chipkaart?

If you did have a season ticket on your OV-chipkaart at the time of the journey, you can use this form to submit a request for leniency to get the amount of the fine paid back from HTM.

Was the fine issued on or after %DATE%?

Make your selection

Have you already transferred the amount of your fine (court record) to HTM account
NL 71 INGB 0000 0088 30?

Make your selection

Write down below either the number of your official report or the number of the temporary ticket you received from the controller. Please note: the request for compensation can only be processed if 1 of these fields is filled in correctly.

Personal information

Deadline to apply for coulance has unfortunately expired.

Pay your fine first before applying for the coulance arrangement.