Ticket vending machine
How does the ticket vending machine in the tram work?
Through the vending machine in the tram you can:
- Buy a loose ticket
- Put money on the OV-chipkaart
- Collect orders for OV-chipkaart
- View card details on the OV-chipkaart
Paying is easy and contactless with your debit or credit card. You can also pay with coins in our vending machines until July 2025.
No more coins in trams
HTM will stop using coin-operated ticket machines to buy tickets or recharge your OV-chip card in July 2025 Unfortunately, it is becoming increasingly common for ticket machines to malfunction due to vandalism. In addition, fewer and fewer travelers are using coins. due to the many malfunctions and in combination with declining usage, HTM decided to stop using coins in the streetcars for cost reasons. From July 2025 only contactless payments will be possible at the vending machines in the trams.
If you have any questions, check below to see if yours is listed. Still have questions? Then contact our customer service.
Frequently Asked Questions
Where can I still use coins to load balance or buy a ticket?
At the HTM Service Shops you can still pay with coins. You will find the HTM Service Shops at The Hague Central Station and The Hague Holland Spoor, and at the Centrum-West stop in Zoetermeer. Opening hours can be found here.
Will the ticket machines in the tram remain?
The ticket machines in the tram will remain in 2025 anyway. Fewer and fewer passengers use the vending machines, mainly because of the arrival of travel with your debit card (OVpay) and the HTM app in which you can conveniently plan your trip and quickly buy a ticket. If the ticket machines disappear, we will inform you in time.