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Travel and house rules

HTM bus rijdt in Den Haag

Travel safely and comfortably with HTM

To give you and your fellow travellers a pleasant journey, a number of house rules apply at HTM's stops and in its vehicles. Read here which rules HTM applies.

MRDH Passenger Charter

View the rules drawn up for public transport by HTM, RET, EBS and Transdev.

In this document you can read what travellers can expect from us as individual transport operators and what we can expect from travellers. With these rules, we as passengers and transport operators together ensure a pleasant journey for all passengers.

Read the passenger charter